What should I do if I lose my invoice?
In daily consumption or business reimbursement, invoices are important financial documents. If you accidentally lose the invoice, it may affect reimbursement, tax refund or rights protection. The following are the methods and precautions for handling lost invoices, compiled based on the hot topics on the Internet in the past 10 days.
1. Common scenarios of lost invoices

| scene | Proportion | High frequency problem |
|---|---|---|
| Personal consumption (catering, shopping) | 45% | Unable to participate in merchant activities and difficulty safeguarding rights |
| Corporate reimbursement (travel, office) | 35% | Blocked financial processes, tax risks |
| Electronic invoice not saved | 20% | Email or platform data lost |
2. Solutions after lost invoices
Depending on the invoice type and purpose, processing differs:
| Invoice type | Remedies | Applicable conditions |
|---|---|---|
| Paper special value-added tax invoice | 1. Apply for a copy from the invoicing party and get it stamped 2. The newspaper statement is lost 3. Registration with the tax bureau | Enterprise reimbursement and input tax deduction |
| Ordinary paper invoice | 1. Contact the merchant for reprinting 2. Provide payment vouchers for negotiation and processing | Personal reimbursement or warranty |
| Electronic invoice | 1. Download again from email or platform 2. Obtain information through the invoice verification platform | All scenes |
3. Re-invoicing policy for popular platforms (updated in 2023)
| Platform/Merchant | Reissue period | Materials required |
|---|---|---|
| JD/Tmall | Within 90 days after transaction completion | Order number, payment voucher |
| Didi/Meituan | Within 180 days | Trip record or mobile phone number verification |
| chain restaurant | Within 30 days | Consumption receipt or payment record |
4. Precautions
1.Timeliness: Most merchants need to apply for re-issuance of invoices within 1-3 months after consumption. Overdue application may not be possible.
2.tax risk: Enterprises that lose special value-added tax invoices must publish a loss statement in the "China Tax News", otherwise the deduction may be affected.
3.electronic backup: It is recommended to scan and archive the paper invoices and synchronize the electronic invoices to the cloud disk.
4.Legal basis: According to the "Invoice Management Measures of the People's Republic of China", lost invoices must be reported in writing to the tax authorities.
5. Hot topics of discussion among netizens
Discussions on missing invoices on social platforms in the past 10 days:
| topic | amount of discussion | typical view |
|---|---|---|
| Electronic invoice double backup skills | 12,000+ | "Recommended to use email + blockchain certificate storage double insurance" |
| Merchant refuses to issue replacement invoice | 8,500+ | "You can call the 12366 tax hotline to complain" |
| Invoice OCR recognition tool | 5,200+ | "Alipay's "Invoice Manager" can automatically archive" |
Summary:After invoices are lost, remedial measures need to be taken promptly according to the type. It is recommended to develop the habit of electronic filing. Corporate users should focus on the tax compliance process, while individual consumers can negotiate with merchants through payment records and other auxiliary materials.
check the details
check the details